How Can We Help You?
Find answers to the most common questions about our services and tools. If you can't find what you're looking for, feel free to contact us.
What is FixMyPics?
FixMyPics is a suite of free online image editing tools that you can use directly in your web browser. Our tools include background removal, image resizing, compression, format conversion, and more.
All processing happens locally in your browser, meaning your images never leave your device. This ensures your privacy while providing powerful image editing capabilities.
Is FixMyPics really free?
Yes, FixMyPics is completely free to use. We support our service through advertising, but the tools themselves are free with no hidden charges, subscriptions, or watermarks on your processed images.
Do I need to create an account to use FixMyPics?
No, there's no need to create an account or sign up to use any of our tools. Simply visit our website, choose the tool you need, and start editing your images right away.
What image formats do you support?
Our tools support most common image formats including JPEG, PNG, GIF, and WebP. The specific formats supported may vary slightly depending on the tool you're using.
The Image Converter tool allows you to convert between different formats, including converting to and from JPEG, PNG, WebP, and more.
How accurate is the Background Remover tool?
Our Background Remover uses advanced machine learning algorithms to detect and remove backgrounds from images. It works best with clear subjects and contrasting backgrounds.
While it performs well in most cases, complex images with intricate details might not have perfect results. For professional or highly detailed needs, you might need to do some touchups after processing.
Is there a limit to image size or number of images I can process?
Since all processing happens in your browser, the limits depend on your device's capabilities. Most modern devices can handle images up to 20MB without issues.
There's no limit to the number of images you can process, but you can only process one image at a time with our current tools.
Are my images stored on your servers?
No, your images are never uploaded to our servers. All processing happens entirely in your browser, on your own device. This ensures your images remain private and secure.
Do you collect any personal data?
We collect minimal data for analytics purposes to help us improve our service. This includes anonymous usage statistics but does not include any personal information or the content of your images.
For more details, please refer to our Privacy Policy.
Which browsers are supported?
FixMyPics works on all modern browsers including Chrome, Firefox, Safari, and Edge. For optimal performance, we recommend using the latest version of your preferred browser.
Can I use FixMyPics on mobile devices?
Yes, FixMyPics is fully responsive and works on smartphones and tablets. However, due to the computational requirements of some tools like Background Remover, performance might be better on newer mobile devices.
The tool is running slowly. What can I do?
Since all processing happens in your browser, performance depends on your device. If a tool is running slowly, try:
- Closing other browser tabs and applications
- Using a smaller image file
- Restarting your browser
- Updating to the latest browser version